ResponsibilitiesManage incoming calls.Identify and assess customers needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Follow communication procedures, guidelines and policies.Take the extra mile to engage customers.Online customer management and ability to resolve issues.Basic RequirementsBSc/HND/ND.1 - 2 years work experience.Gender: Female.Age: 20-27 Years.SalaryN100,000 monthly.NoteResidence within Ikeja or places closer to Ikeja is a criteria.Only short-listed candidates will be contacted for the interview