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Operations Officer (Venmac Hospitality Abuja)

Venmac Resources Limited Nigeria (On-site) Nov. 10, 2024 full-time
Full Job Description
<p><strong>Position Overview</strong></p><p>We are seeking a highly motivated and experienced Hotel Operations/Technical Officer to join our dynamic team. The ideal candidate will be responsible for overseeing the operational aspects of hotel projects, including hotel setup and pre-opening processes. This role requires strong technical expertise in the hotel industry, excellent communication skills, and a proven track record in recruitment, proposal writing, and business development.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the operational aspects of hotel setup and pre-opening processes, ensuring compliance with industry standards and best practices.</li><li>Collaborate with various stakeholders to develop and implement operational policies, procedures, and training programs.</li><li>Oversee the recruitment process for hotel staff, including job postings, interviews, and onboarding, to build a high-performing team.</li><li>Write comprehensive proposals for potential clients, detailing strategies for hotel setup and operational management.</li><li>Identify and pursue new business opportunities, building relationships with prospective clients and stakeholders.</li><li>Conduct market research and analysis to support business development efforts and identify trends in the hospitality industry.</li><li>Ensure that all operational systems, including front office, housekeeping, food and beverage, and maintenance, are effectively implemented and managed.</li><li>Monitor and evaluate hotel performance metrics, providing recommendations for continuous improvement.</li><li>Provide technical support and guidance to hotel management teams to optimize operations and enhance guest satisfaction.</li><li>Participate in site visits and inspections to assess property conditions and operational readiness for opening.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field.</li><li>Minimum of 7 years of experience in hotel operations, with a focus on hotel setup and pre-opening processes.</li><li>Strong knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance management.</li><li>Proven experience in recruitment, training, and team development.</li><li>Exceptional proposal writing skills, with the ability to articulate concepts clearly and persuasively.</li><li>Demonstrated ability to identify and secure new business opportunities within the hospitality industry.</li><li>Strong analytical and problem-solving skills, with a keen attention to detail.</li><li>Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.</li><li>Proficient in hotel management software and Microsoft Office Suite.</li></ul><p><strong>Benefits</strong></p><ul><li>Competitive salary and performance-based bonuses</li><li>Travel allowances &amp; Bonuses</li><li>Opportunities for professional development and career advancement</li><li>Supportive and collaborative work environment</li></ul>
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