Job Summary:The Lead Stylist is responsible for providing exceptional hair styling services, overseeing the styling team, and ensuring the highest level of customer satisfaction.This role requires a strong technical proficiency in various hair styling techniques, a keen eye for trends, and excellent leadership skills.RESPONSIBILITIES:Technical Expertise:Deliver exceptional hair styling services, including cuts, coloring, styling, and treatments.Stay updated with the latest hair trends and techniques.Provide advanced hair styling services to clients.Train and mentor junior stylists on technical skills and best practices.Team Management:Oversee the daily operations of the styling team, including scheduling and workload management.Assign clients to stylists based on their expertise and client preferences.Conduct performance evaluations and provide feedback to stylists.Assist in resolving customer complaints and issues related to styling services.Ensure adherence to salon standards and policies.Client Satisfaction:Build and maintain strong relationships with clients.Provide exceptional customer service and exceed client expectations.Offer personalized hair consultations and recommendations.Handle client inquiries and feedback effectively.Business Development:Contribute to the development of new hair services and treatments.Assist in marketing and promotional activities for the salon.Build relationships with industry professionals and suppliers.RequirementsMinimum of 5 years of experience in the hairdressing industry.Strong technical skills in various hair styling techniques, including cutting, coloring, and styling.Excellent customer service and interpersonal skills.Leadership and team management abilities.Ability to work under pressure and meet deadlines.Hairdressing certification or diploma.Experience in salon management.Knowledge of hair care products and trends.