<p><strong>Key Responsibilities</strong><br />Customer Service:</p><ul><li>Greet and welcome guests warmly upon arrival.</li><li>Present menus and answer questions about menu items, specials, and promotions.</li><li>Make recommendations to customers based on their preferences.</li></ul><p>Order Taking and Processing:</p><ul><li>Accurately take food and beverage orders from customers.</li><li>Enter orders into the Point of Sale POS system.</li><li>Communicate specific dietary needs or special requests to the kitchen staff.</li></ul><p>Serving Food and Beverages:</p><ul><li>Serve food and drinks in a timely and organized manner.</li><li>Ensure dishes and drinks are delivered to the correct customers.</li><li>Refill beverages and respond promptly to customer requests.</li></ul><p>Cleanliness and Hygiene:</p><ul><li>Maintain cleanliness of the dining area, including tables, chairs, and service stations.</li><li>Set up and clean tables before and after guests leave, ensuring readiness for the next service.</li></ul><p>Cash Handling and Billing:</p><ul><li>Present the bill to customers and process payments cash, card, or mobile payment.</li><li>Accurately handle transactions and provide receipts.</li></ul><p>Problem Resolution:</p><ul><li>Address customer complaints or concerns in a calm and professional manner.</li><li>Escalate issues to management if necessary.</li></ul><p>Team Collaboration:</p><ul><li>Work closely with kitchen staff, bartenders, and other team members to ensure seamless service.</li><li>Assist colleagues during busy periods or whenever needed.</li></ul><p>Upselling and Promotions:</p><ul><li>Upsell menu items such as desserts, drinks, or specials.</li><li>Inform customers about ongoing promotions or new items.</li></ul><p><strong>Job Qualifications</strong></p><ul><li>Interested candidates should possess an OND / SSCE / GCE / NECO qualification with 1 year work experience.</li></ul><p>Key Skills and Attributes:</p><ul><li>Strong communication and interpersonal skills.</li><li>Excellent multitasking and time-management abilities.</li><li>Positive attitude and high energy.</li><li>Ability to work in a fast-paced environment.</li><li>Attention to detail and commitment to hygiene standards.</li><li>Basic math skills for handling payments and tips.</li></ul>