<p><strong>About the job</strong></p><ul><li>The Retail Sales Supervisor will oversee daily retail store operations, ensuring excellent customer service, achieving sales targets, and maintaining a high-performing team. The role involves supervising and mentoring sales associates, managing inventory, and implementing store policies to optimize efficiency and profitability.</li></ul><p><strong>Key responsibilities</strong></p><ul><li>Supervise, train, and motivate sales staff to achieve performance goals.</li><li>Monitor store operations to ensure adherence to company policies and standards.</li><li>Handle customer inquiries and complaints professionally to maintain customer satisfaction.</li><li>Assist in managing inventory, including stock replenishment and shrinkage control.</li><li>Analyze sales performance and provide actionable insights to improve results.</li><li>Ensure the store layout and displays align with brand standards and promotions.</li></ul><p><strong>Requirements</strong></p><ul><li>Proven experience in retail sales or a supervisory role.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Ability to analyze sales data and implement improvement strategies.</li><li>Excellent customer service skills and a problem-solving mindset.</li><li>Flexibility to work evenings, weekends, and holidays as required.</li></ul>