Monroe University, serving more than 8,000 students, is a leader in urban and international higher education. Founded in 1933, Monroe University is a nationally ranked private institution of higher education with a real-world learning approach that emphasizes hands-on academic experiences, practical and relevant academic programs, flexible learning schedules, contemporary instructional technologies, and committed and engaged faculty to ensure that students are well positioned for career success and further education upon graduation.

Monroe University offers Certificate, Associate, Bachelor's, and Master's degree programs. It has campuses in the Bronx, New Rochelle, and the Caribbean nation of St. Lucia, with programs offered through its Schools of Criminal Justice, Information Technology, Nursing, Education, Business & Accounting, Hospitality Management & Culinary Arts, and Allied Health Professions, as well as through its general education and continuing education offerings.

Job Description/Responsibilities:

• Maintain regular and consistent communication with admitted students, financial sponsors so as to ensure expedited review and processing of I20
• Provide prospective international students with the guidance needed to start at Monroe (e.g. I20 requirements, visa application process, change of status, SEVIS transfer, etc.)
• Facilitate informational webinars, inclusive of planning and participating in orientation and enrollment guidance sessions
• Provide support and guidance related to F-1 students in the program, including SEVIS registration, program adjustments and all duties relevant to maintain students records in SEVIS
• Maintain student SEVIS files and records including documenting student information within the University's internal database
• Partner strategically with other departments to facilitate and process time-sensitive student requests and documentation

Skills/Qualifications:

• Excellent interpersonal skills and ability to work with a culturally diverse student body
• Displays self-confidence, patience, empathy, and availability while connecting with students
• Responsive and able to work in a fast-paced environment with continual telephone, email or in-person communication with students
• Excellent oral and written communication skills
• Creative thinking and problem-solving ability; solution focused approach
• Knowledge of SEVP regulations and ability to navigate SEVIS competently.

REQUIREMENTS

· Bachelor’s degree required.

· DSO experience, preferred

· Knowledge of CRM systems, a plus

· Strong written and oral communication skills

· Detail-oriented

· Ability to work independently and in a team

· Efficiency and accuracy in work

Must be a LPR or citizen

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Schedule:

• 8 hour shift

Work Location: In person