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ICT Support Officer

Amazon Energy Limited Nigeria (On-site) Nov. 10, 2024 full-time
Full Job Description
JOB OBJECTIVE(S)The role is responsible for managing databases, installing and configuring networks, providing user support to optimize operational efficiency, resolving technical issues/glitches, and managing the information security network.DUTIES & RESPONSIBILITIESInstallation and maintenance of computer software applications, server and workstations.Perform user support tasks, troubleshooting, designing, installation, upgrading and configuration of operating systems and network devices.General co-ordination of all computer systems and accessories such as printers, scanners in operations.            Performing diagnostic tests, keeping track of technological advancements and trends in IT support.Ensuring optimal use of company’s hardware and software technologies, thereby, enhancing system performance.Providing advisory on IT equipment usage.Monitoring access logs and building security procedures.Setting up antivirus programs at workstations, developing policies for email security, and performing periodic data audits and backups to prevent information loss and unauthorized access.Education3-5 years’ cognate experience in ICT Operations.Bachelor's Degree in ICT, Computer Science, Computer Engineering, Information Systems or any other relevant field.Professional Certifications relating to the position, such as, Certification in A+, Server administration or CCNA is of advantage.Preferably male.Resident in Lekki, Yaba (will be an added advantage).Experience       In-depth knowledge of computer hardware, software, and networks.Ability to determine IT needs and train end-users.Experience in documenting processes and monitoring performance metrics.Advanced knowledge of database maintenance and system security.Experience in Oil/Gas/Power Industry will be an added advantage.
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