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Telesales Officer

Careers Verified Nigeria (On-site) Nov. 22, 2024 full-time
Full Job Description
<p><strong>Job Summary</strong></p><ul><li>The Telesales Officerwill assist the sales team in reaching out to potential clients, promoting products or services, and supporting overall sales goals.</li><li>This role provides hands-on experience in sales and customer relations, ideal for individuals looking to build a career in sales or customer service.</li></ul><p><strong>Key Responsibilities</strong><br />Outbound Calling:</p><ul><li>Make outbound calls to prospective customers from provided contact lists.</li><li>Introduce the company&rsquo;s products or services to potential clients and create interest.</li></ul><p>Lead Qualification:</p><ul><li>Gather essential information from leads and determine their level of interest.</li><li>Qualify leads and forward them to the senior sales team for follow-up if necessary.</li></ul><p>Customer Follow-Up:</p><ul><li>Conduct follow-up calls with leads who expressed interest to keep them engaged.</li><li>Respond to initial queries and address concerns where possible, or escalate them to the appropriate team.</li></ul><p>Data Entry &amp; Reporting:</p><ul><li>Maintain detailed records of interactions in the CRM or sales database.</li><li>Assist in tracking sales metrics and performance data to report to the Telesales Supervisor.</li></ul><p>Learning &amp; Development:</p><ul><li>Participate in training sessions to improve sales techniques and product knowledge.</li><li>Seek feedback and work closely with mentors to enhance sales skills.</li></ul><p><strong>Requirements</strong></p><ul><li>Interested candidates should possess a Bachelor`s Degree / HND / OND in any relevant field.</li><li>Excellent verbal communication and listening skills.</li><li>Ability to work in a fast-paced environment and handle rejections with a positive attitude.</li><li>Basic computer skills and familiarity with CRM software is a plus.</li><li>Enthusiastic and eager to learn about sales and customer engagement.</li></ul><p><strong>Benefits</strong></p><ul><li>Hands-on training and mentorship from experienced sales professionals.</li><li>Opportunity to gain real-world experience in telesales and customer interactions.</li><li>Potential for a full-time role upon successful internship completion.</li></ul>
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