Job DescriptionThe candidate will serve as the first point of contact for visitors, clients, and employees, providing a welcoming environment and excellent customer service.This role involves managing the front desk, handling calls, coordinating mail and packages, and supporting various administrative tasks as needed.A candidate who can play an essential role in creating a positive experience and smooth operation of the office.ResponsibilitiesFront Desk Management:Upon arrival, greet and welcome visitors and clients, providing directions and information as needed.Ensure the reception area is tidy, presentable, and stocked with necessary materials (attendance /visitors register, PPE etc).Good phone and Communication Etiquette.Answer, screen, and route incoming phone calls professionally and efficiently.Take and relay messages accurately, ensuring timely communication with relevant team members.Respond to general inquiries via phone and email.Visitor and Meeting Coordination:Coordinate visitor access by registering guests, issuing visitor badges, and notifying employees of guest arrivals.Manage meeting room reservations and assist with setup, ensuring rooms are organized and equipped as needed.Mail and Package Management:Receive, sort, and distribute incoming mail and packages.Prepare outgoing mail and handle courier services as needed.Maintain an organized mail and package log.Administrative Support:Assist with basic administrative tasks such as filing, data entry, and document preparation.Support office operations by ordering and restocking supplies as needed.Coordinate with other departments to provide general office support when required.Customer Service:Provide a high level of customer service to both internal staff and external visitors.Address questions, provide information, and help resolve issues courteously and professionally.QualificationsExperience: 2-3 years in a receptionist, customer service, or administrative role.Skills:Excellent verbal and written communication skills.Proficiency in Microsoft Office Suite and familiarity with office equipment (e.g., printers, copiers).Strong organizational skills and attention to detail.Ability to manage multiple tasks and prioritize effectively.Personal Attributes:Friendly, welcoming, and professional demeanor.Punctual, dependable, and committed to a high level of service.Positive attitude and proactive approach to problem-solving.Ability to work independently as well as collaboratively.