<p><strong>Job Summary</strong></p><p>As our data analyst, you will be responsible for setting up a comprehensive data analytics methodology.&nbsp; This role is critical to ensuring that the company can effectively collect, analyze, and utilize data to enhance customer experiences, optimize operations, and drive business growth.&nbsp;The successful candidate will work closely with &nbsp;the management team to establish the necessary data configurations and provide training for ongoing use.</p><p><strong>Responsibilities</strong></p><ul><li>Develop and implement a&nbsp;&nbsp;strategy&nbsp;&nbsp;for&nbsp;gathering&nbsp;&nbsp;essential customer&nbsp;&nbsp;data&nbsp;and&nbsp;&nbsp;metrics&nbsp;&nbsp;for&nbsp;service&nbsp;&nbsp;data&nbsp;&nbsp;bookings&nbsp;and&nbsp;&nbsp;completed&nbsp;&nbsp;services,&nbsp;and operational&nbsp;&nbsp;data&nbsp;&nbsp;across&nbsp;our outlets&nbsp;&nbsp;and&nbsp;&nbsp;contact&nbsp;channels&nbsp;&nbsp;including&nbsp;&nbsp;social&nbsp;media, WhatsApp&nbsp;&nbsp;etc.</li><li>Configure&nbsp;&nbsp;data&nbsp;collection&nbsp;&nbsp;tools&nbsp;&nbsp;and&nbsp;systems&nbsp;&nbsp;such&nbsp;&nbsp;as&nbsp;Power&nbsp;&nbsp;BI&nbsp;&nbsp;or Excel&nbsp;to&nbsp;&nbsp;ensure&nbsp;&nbsp;seamless&nbsp;and&nbsp;&nbsp;efficient&nbsp;&nbsp;data&nbsp;gathering&nbsp;&nbsp;and&nbsp;&nbsp;reporting.</li><li>Analyze collected&nbsp;&nbsp;data&nbsp;&nbsp;to&nbsp;identify&nbsp;&nbsp;key&nbsp;&nbsp;trends,&nbsp;customer&nbsp;&nbsp;behaviours,&nbsp;&nbsp;and business&nbsp;opportunities.&nbsp;&nbsp;Provide&nbsp;&nbsp;actionable&nbsp;insights&nbsp;&nbsp;to&nbsp;&nbsp;support&nbsp;strategic&nbsp;&nbsp;decisions.</li><li>Create&nbsp;&nbsp;intuitive&nbsp;&nbsp;dashboards&nbsp;and&nbsp;&nbsp;visualizations&nbsp;&nbsp;in&nbsp;Power&nbsp;&nbsp;BI&nbsp;&nbsp;or&nbsp;Excel&nbsp;&nbsp;to&nbsp;&nbsp;enable management&nbsp;&nbsp;to&nbsp;easily&nbsp;&nbsp;interpret&nbsp;&nbsp;and&nbsp;use&nbsp;&nbsp;the&nbsp;&nbsp;data.</li><li>Provide training to the management team and relevant staff on how to use the analytics tools and dashboards effectively. Ensure a smooth transition of the analytics framework for ongoing use.</li></ul><p><strong>Requirements</strong></p><ul><li>Bachelor&rsquo;s degree in Data Science, Statistics, Computer Science, or&nbsp;&nbsp;a&nbsp;&nbsp;related field.</li><li>Minimum&nbsp;&nbsp;of&nbsp;2&nbsp;&nbsp;years&nbsp;&nbsp;of&nbsp;experience&nbsp;&nbsp;in&nbsp;&nbsp;data&nbsp;analysis,&nbsp;&nbsp;preferably&nbsp;&nbsp;within&nbsp;the&nbsp;&nbsp;retail, beauty,&nbsp;&nbsp;or&nbsp;service&nbsp;&nbsp;industry.</li><li>Proficient&nbsp;&nbsp;in&nbsp;Power&nbsp;&nbsp;BI,&nbsp;&nbsp;Excel,&nbsp;and&nbsp;&nbsp;data&nbsp;&nbsp;visualization&nbsp;tools.&nbsp;&nbsp;Strong understanding&nbsp;&nbsp;of&nbsp;data&nbsp;&nbsp;collection&nbsp;&nbsp;methodologies&nbsp;and&nbsp;&nbsp;analytics&nbsp;&nbsp;best&nbsp;practices..</li><li>Ability&nbsp;&nbsp;to&nbsp;translate&nbsp;&nbsp;complex&nbsp;&nbsp;data&nbsp;into&nbsp;&nbsp;actionable&nbsp;&nbsp;business&nbsp;insights.</li></ul><p>Salary</p><p>N300,000 Gross</p>