Job DescriptionWe are seeking a skilled Server L2 Linux Engineer to join our IT team. This role involves administering, maintaining, and supporting our Linux server environment, providing Level 2 support to ensure system stability, security, and performance.The ideal candidate will have strong expertise in Linux operating systems, troubleshooting server issues, and supporting enterprise-level server infrastructure.Key ResponsibilitiesServer Administration:Manage and maintain Linux servers to ensure high availability, security, and optimal performance.Perform regular system updates, patches, and software installations to keep systems current and secure.Configure and manage server environments, including provisioning resources, setting permissions, and optimizing configurations.Troubleshooting and Support:Provide Level 2 support for Linux servers, resolving escalated issues and troubleshooting system errors.Work with Level 1 support to investigate and resolve complex issues related to server performance, connectivity, and application configurations.Escalate critical issues to Level 3 support or external vendors when necessary.Monitoring and Optimization:Continuously monitor system performance and conduct proactive maintenance to prevent issues.Utilize monitoring tools to track server health, resource usage, and key performance indicators (KPIs).Identify opportunities to optimize system performance, including load balancing, caching, and tuning settings.Security and Compliance:Ensure compliance with company security policies by implementing access controls, applying necessary security patches, and configuring firewalls.Conduct routine security audits and participate in vulnerability assessments to protect systems from threats.Document security incidents, troubleshooting steps, and resolutions for future reference.Collaboration and Documentation:Work collaboratively with IT teams, including network, storage, and application support, to ensure seamless integration across systems.Maintain comprehensive documentation of configurations, processes, and troubleshooting steps to aid in future support efforts.Communicate effectively with team members and stakeholders regarding system status, planned maintenance, and incidents.QualificationsEducation: Bachelor's Degree in Computer Science, Information Technology, or related field (preferred).Experience: Minimum 3 years of experience in Linux server administration, with at least 1-2 years in an L2 support role.Certifications: Red Hat Certified System Administrator (RHCSA) or similar Linux certification is a plus.Skills and Competencies:Technical Skills:Strong proficiency with Linux operating systems (e.g., RHEL, CentOS, Ubuntu).Knowledge of server monitoring tools (e.g., Nagios, Zabbix, or SolarWinds).Familiarity with shell scripting (e.g., Bash, Python) to automate tasks.Experience with server virtualization (e.g., VMware, KVM) and containerization (e.g., Docker, Kubernetes) is an advantage.Understanding of network protocols (e.g., TCP/IP, DNS, SSH, FTP) and basic networking principles.Soft Skills:Strong analytical and problem-solving skills to troubleshoot and resolve issues effectively.Excellent communication skills for clear and concise interaction with both technical and non-technical team members.Detail-oriented with strong organizational skills to manage multiple tasks and document work effectively.