IT Server Operations Engineer (Azure, Hybrid AD)
Full Job Description
DescriptionWe are seeking an experienced IT Server Operations Engineer to join our team. The candidate should have a strong background in managing and operating server infrastructure, with expertise in Azure, Hybrid Active Directory (AD), and Microsoft technologies. The ideal candidate will possess Microsoft certifications and have experience in ensuring high availability, security, and performance of server operations.Manage and maintain on-premises and cloud-based server infrastructure, including Azure virtual machines, storage, and networkingDesign, implement, and manage Hybrid AD environments, integrating Azure AD with on-premises ADEnsure server security, compliance, and identity management, leveraging Azure Security Center and Azure AD featuresMonitor and optimize server performance, troubleshooting issues and implementing scaling solutions as neededCollaborate with development teams to ensure seamless deployment and operation of applications on AzureDevelop and maintain documentation, playbooks, and runbooks for server operations and incident responseParticipate in on- call rotations for24/7 server operations supportStay up to date with Azure innovations, applying knowledge to improve server operations and cloud adoptionImplement and manage Azure cost optimization and resource utilization strategies Configure and customize Power BI dashboards and reportsDevelop and manage project plans, including scope, timelines, resources, budget, and risks, for SharePoint projects.Define project objectives, deliverables, and success criteria in collaboration with stakeholders.Lead cross-functional teams, including developers, designers, business analysts, and IT support staff, to ensure project objectives are met.Coordinate and communicate with internal stakeholders, external vendors, and clients to align project goals with business needs.Provide guidance, mentorship, and support to team members throughout the project.Identify, assess, and mitigate project risks and issues that could impact project delivery.Manage project budgets, ensuring that projects are delivered within financial constraints.Allocate resources effectively, balancing the needs of multiple projects and priorities.Ensure that all project deliverables meet quality standards and are aligned with business requirements.Maintain comprehensive project documentation, including project plans, status reports, risk logs, and change requests.Provide regular project updates to stakeholders, including progress reports, risk assessments, and issue resolution plans. Implement change management strategies to ensure smooth adoption of new SharePoint features and processes.Stay up to date with the latest SharePoint and Power Platform features and best practicesRequirementsBachelor’s degree (BSc/BE) in computer science or Information TechnologyMicrosoft Certified: Azure Administrator Associate (or higher)Microsoft Certified Solutions Expert (MCSE): Cloud Platform and Infrastructure (or higher) Microsoft Certified SolutionsAssociate (MCSA): Windows Server (or higher)Minimum 5 years of experience in server operations, focus on Azure and hybrid ADMicrosoft certifications (e.g., MCSA, MCSE, Azure Administrator Associate))Strong proficiency in Azure (IaaS, PaaS, SaaS), Hybrid AD, and Microsoft server technologies (Windows Server, SQL Server) Experience with IT service management frameworks (ITIL) and incident management processesExcellent problem-solving skills, with the ability to troubleshoot complex technical issuesStrong communication and collaboration skills, with experience working in agile teamsKey Performance Indicators (KPIs)User Adoption RateSolution delivery timelinessSystem uptimeProcess Automation EfficiencyIssue Resolution TimeData AccuracyTraining EffectivenessCompliance RateSoft SkillsStrong communication and collaboration skills, with experience working in agile teamsEffective collaboration skills to work with cross-functional teams.Flexibility to adapt to changing technology and business needs. Ability to manage multiple tasks and priorities in a fast-paced environment.