Do you live in Fadeyi, Yaba, Surulere, Festac or its environs?ABC Logistic is one of Nigeria\'s big players in the logistics industry. We offer a good and pleasant working environment with good structure. We seek to engage the services of Customer Service / Call Center Agent.Job Summary /Objective:The staff will be responsible for attending to customers’ requests and inquiries, resolving customers complaints and generally serve as a face between the company and its customers. JOB DUTIES/RESPONSIBILITIES:Attending to terminal cargo enquires, objections and complaintsDrafting daily and monthly report on major customer’s enquiries, complaints, and objections, and suggestions. ( Tabular report format)100% compliance with cargo SOP.Ability to work with CARGO SIMPLY software.Carryout quick response to customer enquiries and complaints ranging from: Damaged shipment, missing shipments and delayed shipments. Keep all units concerned informed about any the identified issues listed.ACADEMIC REQUIREMENTHND/B.Sc in any  discipline.MUST have completed NYSC programme.