Great Brands
Nigeria (On-site)
Nov. 10, 2024
full-time
Full Job Description
ResponsibilitiesRecruits, selects, hires, and trains new call center personnel and prepares them to respond to customer questions and complaints.Prepares call center performance reports by collecting and analyzing call agents' data.Evaluates individual performance reviews and overall team effectiveness with upper management.Qualification4 - 6 years work experience.
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