Job DescriptionThe Senior Manager of Sales and Business Development for Call Center Solutions will be responsible for driving the sales strategy and fostering relationships with key decision-makers to promote our call center solutions.This role requires a deep understanding of call center technologies, a consultative sales approach, and the ability to manage the entire sales cycle from lead generation to closing deals.ResponsibilitiesDevelop and implement a comprehensive sales strategy to promote voice and video call center solutions to business enterprises using a consultative selling approach to pitch the most appropriate solution.Ability to build and maintain relationships with key decision-makers in organizations is a critical pre-requisite for this role.In-dept knowledge of call center solutions and related technologies, including communication platforms, cloud-based contact centers, and omnichannel capabilities.Should possess updated information on industry trends, emerging technologies, and competitive offerings to effectively position call center solutions and products.Should be capable of managing the entire sales cycle from lead generation, prospecting, and qualification, to negotiations and closing deals.Prepare and deliver compelling presentations and demos of call center solutions to prospective clients.Work closely with the technical and support teams to ensure successful deployment and integration of call center solutions within agreed timelines.Exposure to developing promotional materials, organizing marketing campaigns and events for promoting the sale of call center solutions.Provide regular sales forecasts, pipeline reports, and performance updates.QualificationsCandidates should possess a Bachelor’s Degree in Science / Engineering with at least 10+ years of relevant sales experience in a professionally managed organization, preferably from ICT/ telecommunications sector. Post graduate qualification in Marketing/ sales will be an added advantage.SalaryThe compensation package will commensurate with qualifications and experience and will not be a constraint for the right candidate.The compensation package will contain an attractive variable pay component.